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Once you have decided to send your watch to us
for a free estimate of its repair costs:
There are just 2 important things to firmly do.
First, properly
INSURE your watch for the value it would cost for you to replace
in the unlikely event it is lost. We recommend registered mail
(which includes us signing for the package) because it is simply
the most secure method for mailing items of value. You can also
use United Parcel Service; again, properly insure for the value
and require a signed signature. Please remember to use a solid
box and properly secure the box with tape
Second, address your package either RJI or Suzie Kochayan.
NEVER put jewelers on the box as this would certainly
make it more vulnerable to theft.
The address would then read:
RJI
1200 Fourth St. 1200 Fourth St.
San Rafael, CA 94901 |
Suzie Kochayan
1200 Fourth St. 1200 Fourth St.
San Rafael, CA 94901 |
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Please remember to package your watch securely
with plenty of tissue, paper, or bubble wrap. You know you will
have packaged properly because the watch will absolutely not
move in the box.
If convenient, we have provided a repair
form for you to print out and fill in the needed information.
Click
here for the web page version.
If this does not print well for you, please try the Acrobat
pdf file.
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1200 4th Street
San Rafael, CA 94901
Phone: 1-(415) 453-3580
Hours: Open daily from
10 a.m. to 5:30 p.m.
Closed on Sun. & Mon.
E-mail:
tony@rafaeljewelers.com
Holidays:
We are closed for vacation
from Dec 20 - Jan 10
Repair Services
Warranty
Payment Options
Watch Brands we service
Repair Form (html format)
Repair Form (pdf format)
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